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YouTube support affected by European power outages, too

  • Apr 28
  • 1 min read

YouTube’s support team is experiencing an outage, too. The company says the widespread power outages in Spain and Portugal have knocked some of YouTube’s customer support team offline, including those who offer support in related European languages.

The company did not share how many employees are unable to work because of the outages, or how many support cases have been put on pause.

The power outages in parts of Europe are causing major disruptions, affecting traffic, public transportation, flights, trains, healthcare, schools, banking, phone service, industry, and more. 

In a post on X, YouTube says it’s working to support its teams in the region and will resume any affected support cases as soon as possible. However, the power grid operator in Spain said it may take up to 10 hours to restore service in the country. 

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